Privacy Policy
This Privacy Policy explains how ACEF-INC collects, uses, and protects your personal information when you use our services.
1. Information We Collect
Personal Information
When you contact us or request our services, we may collect:
- Name and job title
- Company name and business information
- Email address and phone number
- Project requirements and technical specifications
Technical Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referral sources
2. How We Use Your Information
Service Communication
To respond to your inquiries, provide quotes, and communicate about your project requirements.
Service Delivery
To design solutions, coordinate with manufacturers, and manage your equipment sourcing projects.
Legal Compliance
To comply with applicable laws, regulations, and legal processes.
Business Improvement
To analyze usage patterns and improve our website and services.
3. Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted partners who assist us in providing our services:
- Equipment manufacturers and workshops for project execution
- Shipping and logistics companies for delivery coordination
- Quality inspection services when required
All third parties are contractually obligated to protect your information and use it only for the specified purposes.
We Do Not Sell Your Information
ACEF-INC does not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
Encryption
All data transmission is protected using SSL encryption technology.
Secure Storage
Your information is stored on secure servers with restricted access controls.
Access Control
Only authorized personnel have access to your personal information.
5. Your Rights and Choices
Access Your Information
You have the right to request access to the personal information we hold about you.
Correct Your Information
You can request corrections to any inaccurate or incomplete personal information.
Delete Your Information
You may request deletion of your personal information, subject to legal and business requirements.
Opt-Out of Communications
You can unsubscribe from marketing communications at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.
Essential Cookies
Required for basic website functionality and security.
Always ActiveAnalytics Cookies
Help us understand how visitors interact with our website.
OptionalYou can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
7. International Data Transfers
As we operate internationally and work with global clients and partners, your information may be transferred to and processed in countries other than your own, including China where our operations are based.
We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
8. Data Retention
Active Projects
We retain your information for the duration of our business relationship and project completion.
Legal Requirements
Some information may be retained longer to comply with legal obligations, resolve disputes, or enforce agreements.
Secure Deletion
When no longer needed, your information is securely deleted or anonymized.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
Any material changes will be communicated by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Agro & Food Processing Equipment Solutions
We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days.